Privacy Policy

Privacy Policy

This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of Use and practices for access and usage of any functional Platform.

 

This Platform is created and operated by Creainsol, (hereinafter referred to as “We”, “Our”, and “Us”)and operating under the brand name “Creainsol” (“Brand name”). The creator of this Privacy Policy ensures a steady commitment to Your privacy with regard to the protection of the invaluable information that you may share across on this Platform. This privacy policy contains information about the PlatformCreainsol.” (“Platform”). Our Platform is accessible to customers and retailers and shall be referred to as “customers” and “Retailers” respectively. “You”, “Your”, “Yourself”,Usershall mean and refer both customers and Retailer together. “Third Parties” refer to any Platform, platform or individual apart from the Users and the creator of this Platform.

To provide You with Our uninterrupted use of the Platform, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used. 

 

This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018, and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at contact@creainsol.com.

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED

HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

 

INFORMATION WE COLLECT

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:

  1. Registration Information, such as name, email ID, PAN card details, GST details and adhaar card details. This information is provided by the Users.
  2. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Platform or not), which URL you next go to (whether this URL is on the Platform or not), your computer or device browser information, and other information associated with your interaction with thePlatform;

This privacy policy also applies to data we collect from users who are not registered as members of this Platform, including, but not limited to, browsing behavior, pages viewed etc. We also collect and store personal information provided by You from time to time on the Platform. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:

  1. To enable the provision of services opted for by you;
  2. To enable the viewing of content in your interest;
  3. To communicate the necessary account and service-related information from time to time;
  4. To allow you to receive quality customer care services and data Collection;
  5. To comply with applicable laws, rules and regulations;

Where any service requested by You involves a third party, such information as is reasonably necessary by the company to carry out Your service request may be shared with such third party.We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. TheCompany may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through the ‘unsubscribe’ button or through an email to be sent to contact@creainsol.com.

To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Platform and opt-out of any non-essential communications from the Platform.

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login-related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

 

OUR USE OF YOUR INFORMATION

The information provided by you shall be used to provide and improve the service for you and all users.

  1. To provide you with services on your request.
  2. For maintaining an internal record.
  3. For enhancing the Services provided.
  4. For maintaining record under the legal and statutory provisions.

 

For more details about the nature of such communications, please refer to our Terms of Service. Further, your data and Sensitive Personal data may be collected and stored by Us for internal records.

We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you.

We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.

Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization, and targeting tools to understand how users engage with our Platform so that we can improve it and cater personalized content/ads according to their preferences.

 

HOW INFORMATION IS COLLECTED

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the company to elucidate the purpose of collection of said personal information, pending the fulfillment of which you shall not be mandated to disclose any information whatsoever.

We will collect and use your personal information solely to fulfill those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

 

EXTERNAL LINKS ON THE PLATFORM

The Platform may include advertisements, hyperlinks to other Platforms or resources. We have no control over any other Platform or resources or contents available on these other platforms, which are provided by companies or persons other than Us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services, or other materials on or available from such Platform or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, services or other materials on, or available from, such Platforms. These external third-party platforms and resource providers may have their privacy policies governing the collection, storage, retention, and disclosure of Your Personal Information that You may be subject to. We recommend that you enter the Platform and review their privacy policy.

 

YOUR RIGHTS

Unless subject to an exemption, you have the following rights concerning your data:

  1. The right to request a copy of your data which we hold about you;
  2. The right to request for any correction to any personal data if it is found to be inaccurate or out of date;
  3. The right to withdraw Your consent to the processing at any time;
  4. The right to object to the processing of personal data;
  5. .

Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold concerning you. You are also entitled to request that we restrict how we use your data in your account when you log in.

 

CONFIDENTIALITY

You further acknowledge that the Platform may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.

 

OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Platform or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third-party advertisers, they adhere to their privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.  

 

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

Following registration, you can review and change the information you submitted at the stage of registration, An option for facilitating such change shall be present on the Platform and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on to you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.

 

DISCLAIMER POLICY

PLEASE READ THESE CONDITIONS CAREFULLY BEFORE USING THE CREAINSOL.COM WEBSITE. BY USING THE CREAINSOL.COM THE WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO BE BOUND BY THESE CONDITIONS. IN ADDITION, WHEN YOU USE ANY CURRENT OR FUTURE CREAINSOL.COM SERVICE, YOU WILL ALSO BE SUBJECT TO THE TERMS, GUIDELINES AND CONDITIONS APPLICABLE TO THAT CREAINSOL SERVICE. ("TERMS"). IF THESE CONDITIONS OF USE ARE INCONSISTENT WITH SUCH TERMS, THE TERMS WILL CONTROL.

YOU ACKNOWLEDGE AND UNDERTAKE THAT YOU ARE ACCESSING THE SERVICES ON THE WEBSITE AND TRANSACTING AT YOUR OWN RISK AND ARE USING YOUR BEST AND PRUDENT JUDGMENT BEFORE ENTERING INTO ANY TRANSACTIONS THROUGH THE WEBSITE. YOU FURTHER ACKNOWLEDGE AND UNDERTAKE THAT YOU WILL USE THE WEBSITE TO ORDER PRODUCTS ONLY FOR YOUR PERSONAL USE AND NOT FOR BUSINESS PURPOSES. WE SHALL NEITHER BE LIABLE NOR RESPONSIBLE FOR ANY ACTIONS OR INACTIONS OF SELLERS NOR ANY BREACH OF CONDITIONS, REPRESENTATIONS OR WARRANTIES BY THE SELLERS OR MANUFACTURERS OF THE PRODUCTS AND HEREBY EXPRESSLY DISCLAIM AND ANY ALL RESPONSIBILITY AND LIABILITY IN THAT REGARD. WE SHALL NOT MEDIATE OR RESOLVE ANY DISPUTE OR DISAGREEMENT BETWEEN YOU AND THE SELLERS OR MANUFACTURERS OF THE PRODUCTS.

YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH THE COMPANY WILL BE RESPONSIBLE FOR.

THE COMPANY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE SUFFERED BY USERS FROM THE USE OF THE PLATFORM PROVIDED ON THE SERVICES AVAILABLE ON THE PLATFORM OR THE CONTENT ON THIS PLATFORM. THIS INCLUDES BUT IS NOT LIMITED TO, LOSS OF REVENUE/DATA RESULTING FROM DELAYS, AS MAY OCCUR BECAUSE OF ANY ACT/OMISSION OF PARTIES. THIS DISCLAIMER OF LIABILITY ALSO APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTUOUS BEHAVIOUR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

THE COMPANY ALSO MAKES IT CLEAR THAT IT SHALL NOT BE HELD LIABLE FOR ANY DAMAGE/HURT/INCONVENIENCE CAUSED TO THE USER THROUGH THE COURSE OF USAGE OF THE PLATFORM AND/OR CONTENT OR AS A RESULT OF THE USERS’ ACTIONS.  THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF THE USERS.

THE CONTENT ON THE PLATFORM ARE INTENDED TO BE SUBJECT TO AVAILABILITY, WITHOUT ANY PROMISES OR GUARANTEES ON THE SAME BY THE COMPANY OR BY THE PLATFORM, AND WHILE CERTAIN INFORMATION AVAILABLE ON THE PLATFORM IS THE PROPERTY OF THE COMPANY AND THE COMPANY ENDEAVOURS TO KEEP THE SAID INFORMATION UPDATED AND ACCURATE, THE COMPANY SHALL NOT MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE PLATFORM OR THE INFORMATION, OR RELATED GRAPHICS CONTAINED ON THE PLATFORM FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK.

WE FURTHER EXPRESSLY DISCLAIM ANY WARRANTIES OR REPRESENTATIONS (EXPRESS OR IMPLIED) IN RESPECT OF QUALITY, SUITABILITY, ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, PERFORMANCE, SAFETY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR LEGALITY OF THE PRODUCTS LISTED OR DISPLAYED OR TRANSACTED OR THE CONTENT (INCLUDING PRODUCT OR PRICING INFORMATION AND/OR SPECIFICATIONS) ON THE WEBSITE. WHILE WE HAVE TAKEN PRECAUTIONS TO AVOID INACCURACIES IN CONTENT, THIS WEBSITE, ALL CONTENT, INFORMATION (INCLUDING THE PRICE OF PRODUCTS), SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED AS IS, WITHOUT WARRANTY OF ANY KIND. WE DO NOT IMPLICITLY OR EXPLICITLY SUPPORT OR ENDORSE THE SALE OR PURCHASE OF ANY PRODUCTS ON THE WEBSITE.

THE COMPANY BEARS NO RESPONSIBILITY WHATSOEVER FOR ANY CONSEQUENCES ARISING FROM THE USE OF THE PLATFORM BY USERS. THE USE OF THE PLATFORM IS THE SOLE RESPONSIBILITY OF THE USER (OR LEGALLY AUTHORISED PERSON ON BEHALF OF THE USER), AND IN CASE OF ANY NEGLIGENCE ON THE PART OF THE USER IN ACTING ON THE SAME SHALL NOT BE CONSTRUED AS IMPOSING ANY LIABILITY, DIRECT OR INDIRECT, ON THE COMPANY/PLATFORM.

THE COMPANY SHALL DISCLAIM ALL RESPONSIBILITY AND OWNS NO LIABILITY TO USERS FOR ANY OUTCOME (INCIDENTAL, DIRECT, INDIRECT OR OTHERWISE) FROM THE USE OF THE PLATFORM. IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THE PLATFORM.

THROUGH THIS PLATFORM, YOU ARE ABLE TO LINK TO OTHER PLATFORMS WHICH ARE NOT UNDER THE CONTROL OF THE COMPANY. WE HAVE NO CONTROL OVER THE NATURE, CONTENT AND AVAILABILITY OF THOSE SITES. THE INCLUSION OF ANY LINKS DOES NOT NECESSARILY IMPLY A RECOMMENDATION OR ENDORSE THE VIEWS EXPRESSED WITHIN THEM. EVERY EFFORT IS MADE TO KEEP THE PLATFORM UP AND RUNNING SMOOTHLY. HOWEVER, THE COMPANY TAKES NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE PLATFORM BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY OR OTHER LAWS. PLATFORM ALSO DISCLAIMS ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION OR UNAVAILABILITY OF ANY USER CONTENT.

THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE PLATFORM IS DONE ENTIRELY AT HIS/HER OWN DISCRETION AND RISK AND HE/SHE WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO HIS/HER COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA. WE ARE NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERROR LEADING TO AN INVALID COUPON.

SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.

However, as effective as encryption technology is, no security system is impenetrable. OurCompanycannot guarantees the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the company over the Internet.

 

SEVERABILITY

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

 

AMENDMENT

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be on the Platform. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the Platform.

 

 

CONTACT US

If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to contactus@creainsol.com.